Appointments

Students who are sick are encouraged to contact us as early in the day as possible in order to receive same-day services. If you are experiencing an emergency, such as chest pain, shortness of breath, limb numbness, etc., proceed to the nearest emergency room — do not go to the Student Health Center. The time delay may be critical in receiving the immediate care necessary for an optimal outcome.

Note: In preparation for the upcoming holidays and winter break, listed below are updated seasonal hours of operation for the Drexel Student Health Center.

Thanksgiving Holiday:
CLOSED Wednesday, November 27–Friday, November 29

(Normal operating hours will resume Monday, December 2)

Winter Break:
CLOSED Monday, December 23–Wednesday December 25
OPEN Thursday, December 26–Friday, December 27 (8:30 a.m.–5 p.m.)
CLOSED Monday, December 30–Wednesday, January 1
OPEN Thursday, January 2–Friday, January, 3 (8:30 a.m.–5 p.m.)

(Normal operating hours will resume Monday, January 6)

MyChart messages are not monitored during non-business hours. Please refrain from sending time-sensitive requests after hours.

If a medical concern arises, please call 215.220.4700 to reach our answering service. They will contact the provider on call.

In the event of a medical emergency such as chest pain, shortness of breath, severe injury, etc. please go to the nearest hospital emergency room

Scheduling

Call 215.220.4700 for an appointment. Online self-scheduling is also available via MyChart.

Telemedicine Appointments

We also implemented telemedicine appointments to patients during the COVID-19 pandemic. Telemedicine is a simple way for patients to be treated by their provider by use of secure, HIPAA-compliant videoconferencing technology without an in-person visit.

Telemedicine benefits include:

• Be seen/treated from anywhere
• No travel time
• No parking hassles
• Keep your distance from others without reducing your quality of care
• Review diagnostic tests during a Telemedicine visit

Please call 215.220.4700 to find out if you are eligible to schedule a virtual appointment. 

What to Bring to Your Appointment

If you have never been to the Drexel Student Health Center before, please plan to arrive 15 minutes early to complete the necessary paperwork. You can also check in online ahead of time.

• Valid Dragon Card (student ID)
• Cash, check, or credit card (Visa, MasterCard) for cost of visit
• Private insurance card; bring your physical card or a copy of the front and back of the card.

Cost of Visit

Refer to Student Health Billing for information on the cost of a visit.

Important Notes

• Payment is due at time of service.
• Please know your insurance coverage for processing lab work. LabCorp or Quest Diagnostic services will bill your insurance for processing blood tests, throat cultures, etc.
• If you need X-rays, CT scans, MRIs, etc. You will be referred off campus for these types of tests. Coverage for these services is dependent on your health insurance plan.
• If indicated, you will be referred to specialty services, e.g. Neurology, Psychiatry, Gastroenterology, Cardiology, Orthopedics, etc. that are available off campus. Coverage for these services is dependent on your health insurance plan.

E-Check in via MyChart

E-check-in via MyChart is an easy-to-use, secure tool for accessing your health information. Review our support information online or call 215.762.5440 for any questions using MyChart.

Urgent Medical Matters

Please do not use Drexel Medicine MyChart to send messages about urgent care concerns. For urgent medical matters call your doctor's office or 911.